Links M350

1 review

Unfortunately, this wasn’t a great product for me. When I first received the Lefant M2 Plus robot vacuum, it worked beautifully. I was genuinely excited because I had been wanting a robot vacuum for a long time, and this one picked up everything so well. It was perfect for my home while it lasted.

However, after only a few uses, the M2 Plus suddenly stopped charging. I reached out to Lefant’s customer support hoping to get some guidance or at least explore repair options. Since the vacuum was a house-warming gift from a family member, I did not have the receipt. I explained that I didn’t know who gifted it to me, and even checked with the people I suspected, but no one had the receipt.

I even offered to pay out of pocket to have it repaired, but I was told there was nothing they could do without proof of purchase. It was disappointing to be left with no options, especially because the vacuum is practically new and simply won’t charge.

Now I feel like I wasted a perfectly good vacuum that I was eager to use. I truly wish the support team could have offered some kind of solution, because it’s unfortunate to have to throw away a vacuum that worked well in the beginning but stopped functioning so quickly.